About Fuel Fixer Scotland
Fuel Fixer Scotland is the Scottish arm of Fuel Fixer Ltd, Fairway House, Portland Road, East Grinstead, RH19 4ET, company number 08520551. The full about fuel fixer scotland that govern every booking made through this site are published on the Fuel Fixer website and apply in full to work booked on 01295 380724.
Scottish-ownedScottish-owned and Scottish-run, working every council area from the Borders to Shetland. Part of Fuel Fixer Ltd.
About Fuel Fixer Scotland, the Scottish arm of Fuel Fixer: who you are contracting with
| Trading name | Fuel Fixer Scotland |
|---|---|
| Legal entity | Fuel Fixer Ltd |
| Registered office | Fairway House, Portland Road, East Grinstead, RH19 4ET |
| Company number | 08520551 |
| Area served | Scotland — all 32 council areas |
| Waste regulator | SEPA |
| Helpline | 01295 380724 — 24 hours, 7 days |
| Trademark | Fuel Fixer™ is a registered trademark |
| Calls | Calls may be recorded for quality and training purposes |
About the service
Fuel Fixer Scotland is Scottish-owned and handles wrong-fuel work across Scotland: petrol in a diesel car, diesel in a petrol car, AdBlue in the diesel tank, unleaded in diesel, red diesel in a road vehicle and contaminated fuel. Alongside that we collect and dispose of waste fuel, heating oil and kerosene from homes, farms, crofts, estates, depots and marinas. A technician attends the forecourt, roadside, home or workplace with a licensed drainage unit, drains and flushes the fuel system on-site and refills with clean fuel. The contaminated fuel leaves with us for compliant disposal. Work is carried out by Fuel Fixer Ltd, ISO 9001 and ISO 14001 certified.
Why a separate Scottish site
Scotland is not a region of England with different scenery. The waste regulator is SEPA, not the Environment Agency. The geography runs from a city bypass to a single-track road with passing places to an island reachable only by ferry, and an arrival window means something different in each. The council areas, not English counties, are how people describe where they are. This site is built on that structure — 32 council areas, their real postcode districts, their real trunk roads — because a national site cannot carry it without becoming vague. The technicians, the equipment and the helpline are shared with the rest of the Fuel Fixer network; the local knowledge is not.
How a booking works
Every job starts with a phone call to 01295 380724. The operator confirms the vehicle, the fuels involved, whether the engine was started and your location, then quotes a price. Nothing is charged and no technician travels until you accept that price. Because the work is carried out at the roadside, on a forecourt, at your home or at your workplace rather than in a garage, the technician needs safe, legal access to the vehicle and the keys. If the vehicle sits on private land, the landowner’s permission is your responsibility. For island and remote Highland jobs the arrival window is given as a sailing or a travel time and the quoted price already includes that travel.
What is included in the price
The quoted price covers attendance, the drain of the contaminated fuel, a flush of the fuel lines, a nominal amount of clean fuel to get the vehicle running, a start-and-check, and the removal of the contaminated fuel for compliant disposal. Fuel-system parts, filters, injectors and any recovery to a garage are quoted separately if the vehicle was driven far enough to need them. Vehicles over 3.5 tonnes, plant, agricultural machinery and boats are quoted per job.
Waste fuel and the environment
The fuel drained from your vehicle or uplifted from your tank is a controlled waste. In Scotland this is regulated by the Scottish Environment Protection Agency (SEPA) rather than the Environment Agency. The waste leaves the site with the technician, a waste transfer note is issued on site, and the fuel is processed for recycling through licensed channels. Duty-of-care documentation is available on request. Fuel Fixer Ltd operates to ISO 9001 and ISO 14001 and holds waste-carrier registration.
Data we hold
To attend a job we take your name, phone number, location and vehicle details, and we keep a record of the work carried out. Calls may be recorded for quality and training purposes. Analytics on this site are collected through Google Tag Manager and Google Analytics 4 in aggregate. You can ask for a copy of the data held about you, or ask for it to be deleted, by calling 01295 380724 or writing to the registered office above; the full detail is in the Fuel Fixer privacy policy.
Common questions
Who am I contracting with when I call 01295 380724?
Fuel Fixer Scotland is the Scottish arm of Fuel Fixer Ltd, registered at Fairway House, Portland Road, East Grinstead, RH19 4ET, company number 08520551. Your contract is with Fuel Fixer Ltd.
Is the price fixed before the technician travels?
Yes. The operator quotes on the phone once they know the vehicle, the fuels involved and whether the engine was started. Nothing is charged until you accept that price, and island and Highland travel is already inside the figure.
What happens to the contaminated fuel?
It is a controlled waste regulated in Scotland by SEPA. It leaves with the technician under a waste transfer note issued on site and is processed for recycling through licensed channels.
How do I make a complaint?
Call 01295 380724 or write to Fuel Fixer Ltd at Fairway House, Portland Road, East Grinstead, RH19 4ET. The published complaints procedure sets out timescales and escalation.
What data do you keep about me?
Your name, phone number, location, vehicle details and a record of the work carried out. Calls may be recorded for quality and training. You can request a copy or deletion by calling 01295 380724.
Services
Background reading: Traffic Scotland. Operated by Fuel Fixer. For what wrong fuel does to an engine, see Misfuel Doctor; south of the border, see Wrong Fuel.